Mochahost Careers

Who are we?

We are the MochaHost family and we are always looking for new family members. Founded in 2002 MochaHost gained an indisputable reputation of a leader on the hosting market proving that great service does not always come on a high price. Our company purpose is to "Strive to always provide superior, and the most affordable global technological solutions to businesses, and people." Headquartered in heart of the Silicon Valley we take pride in the great diversity of services we offer, our "Mighty support team" and the worldwide recognition we have worked our way to - having clients from 195 countries. We have been growing exponentially into a model company in the web hosting business and we continue to do so.





What we offer?

What we are, we owe it all to our team members. We believe that the working environment should be a place of creativity and we do our best to have it this way. We value each of our members' unique set of skills and make sure they are given opportunities to show them. The MochaHost workplace is:

  • Providing a highly competitive compensation
  • Offering 4 weeks of paid vacation
  • Relaxed and professional at the same time - no dress codes.
  • Career building friendly - more than 70% of our employees have been promoted at least twice.
  • Flexible in terms of scheduling
  • Fun - we organize regular team-buildings, games, night-outs.

All this is confirmed by our family members. Many of them have been with us for more than 5 years, enjoying the job security and constantly developing their skills with challenging projects.




Who are we looking for?

If you consider yourself creative, if you enjoy learning new things and if you are looking for a longterm commitment in leading company on the web hosting scene - we are probably looking for YOU. A workday in MochaHost is dynamic, challenging and rewarding all at once. This calls for people with out-of-the-box way of thinking and for great teamplayers.

If you think you fit the above-mentioned criteria, please check our openings. We would love to have you on board.



PHP Developer

Our San Jose operations center offers multiple opportunities. As our company is expanding in different areas we are currently looking for:

PHP Developer ( MD-1)

Responsibilities will include:

Web testing, creating web applications, debugging, assisting system administrators in problem resolutions, communicate on all levels with team members and management personnel.

You should meet the following requirements:

  • Strong knowledge of PHP, HTML/DHTML, Perl, MySQL
  • Have prior experience with UNIX/Linux, Apache, Windows, Internet protocols and concepts.
  • Be self-motivated and have excellent teamwork & social skills
  • Have good self-control
  • Minimum 2 years of professional experience
  • ASP, ASP .NET or Java experience is a great advantage.

Please, provide at least 3 live links on projects in which you have participated.

We offer:

  • Competitive salary (depending on the experience)
  • A future and a potential for growth in an international company
  • Working time can be be flexible when needed.

Please send your CV at [email protected]

Only short-listed candidates will be contacted.

Technical Support Level 2

Our culture is based on a core team of professionals always striving to deliver the best solutions for our clients. We value honesty, enthusiasm, respect, ownership, excellence and a service oriented attitude. This culture is essential to our success, distinguishing us from our competition and enabling us to hire and retain the best and brightest people in this business. You must be willing to go the extra mile for our customers in an environment where hard work and passion for the role are rewarded.

Please keep in mind that all hardware is remote and will not be on any Active Directory domain. Knowledge of standard Web applications is a must.

Role Responsibilities: The primary focus of the Level 2 Technical Support Specialist is performing end-user high level of technical support through ticket system.

  • Resolution of 2nd level support queries for all issues escalated from Level1 Technical Support;
  • Escalation of support queries to 3rd level where appropriate;
  • Proactively looking to improve our service to customers by being sensitive to their business needs;
  • Continuously improving product and technology knowledge, researching new and complementary products and suggesting changes to the product portfolio.
  • Daily interaction with variety of clients. Must refer questions or concerns outside own knowledge area to other team members in order to achieve client satisfaction.

Experience/Skills Required:

  • Minimum of 2 years of technical support / software consultancy experience;
  • Ability to communicate effectively with customers who may have a limited knowledge of computer systems operations and equipment.
  • Outstanding written and verbal communication skills in English;
  • Collaborative and consultative work style;
  • Must have a strong working knowledge of LAN and WAN networks with experience in troubleshooting LAN/WAN, server and TCP/IP networking problems.
  • Proficiency with DNS, DHCP and HTTP
  • MySQL, Database and system backup
  • Apache server (Virtual Sites)
  • BIND server
  • Exim
  • Linux Red Hat Enterprise, CentOS
  • PHP, Perl and bash scripting
  • Managing 24/7 servers and service monitoring

Experience Desired:

  • Bachelor's Degree or equivalent preferred;
  • Knowledge or experience of HTML / CSS;
  • Proficiency with Microsoft Windows Server 2008
  • PostgreSQL

Meeting the following requirements is a PLUS:

  • Experience with cPanel/WHM
  • Tomcat/Glassfish/JBoss management
  • Knowledge in OpenVZ containers and/or Hyper-V
  • Experience in a web hosting company

This position resolves technical issues and provides procedural guidance, training and support.

Please, keep in mind that we may ask you to provide at least 2 contacts for references. Candidates with references will have an advantage joining our successful team.

We offer:

  • Competitive Salary (depending on the experience)
  • Professional development opportunities.
  • A future and a potential for growth in an international company.

Please send your CV at [email protected]

Only short-listed candidates will be contacted.

Technical Support Level 1

Main Responsibilities:

Provide technical support (Level1) via ticket system to end user clients on various shifts as required.

Recognize and troubleshoot problems with server hardware and application software.

Additional Responsibilities:

Install, configure, maintain and upgrade servers operating systems and Web applications. Please keep in mind that all hardware is remote and will not be on any Active Directory domain. Knowledge of standard Web applications is a must.

Meeting the following requirements is mandatory:

  • Database Servers (MySQL or MS SQL)
  • Web Servers (Apache or IIS)
  • Name Servers (BIND server or MS Named Server)
  • Mail Servers
  • Linux Red Hat Enterprise / CentOS or Microsoft Windows Server 2008 (R2)
  • Experience with Service monitoring.
  • Outstanding verbal and written communications skills in English.
  • Ability to communicate effectively with customers who may have a limited knowledge of computer systems operations and equipment.
  • Fast learner and ability to multi-task.

Meeting the following requirements is a PLUS:

  • Experience with cPanel/WHM.
  • Tomcat/Glassfish/JBoss management.
  • Experience in a web hosting company
  • Experience with online ticket based support systems or support via email
  • Experience in the customer service field (Level1 support)
  • Experience with Vmware ESX/Vsphere or Hyper-V Virtualization
  • Experience with OpenVZ/XEN/KVM Virtualization

PPlease, provide at least 2 contacts for references. Candidates with references will have an advantage joining our successful team.

We offer:

  • Competitive Salary (depending on the experience)
  • Professional development opportunities.
  • A future and a potential for growth in an international company

Please send your CV at [email protected]

Only short-listed candidates will be contacted.